DELFI Diagnostics, Inc.
Privacy Policy

DELFI Diagnostics, Inc. (“DELFI”) is committed to protecting and respecting your privacy and ensuring that your personal information is processed fairly and lawfully in line with applicable privacy legislation. The purpose of this Privacy Policy is to set out the principles governing our use of personal information that we may obtain about you through this website (the “Site”) and in connection with our business (the “Business”). By using this Site, you agree to our use of the personal information that we obtain about you.

Personal information” is information, or a combination of pieces of information, that could reasonably allow you to be identified.

Please note that our collection or use of your personal information may be governed by a separate privacy notice. If you receive a different notice at the time we collect your personal information, that privacy notice will govern how we use that personal information.

Please read this Privacy Policy carefully. We may change our Privacy Policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this Site. If a revision meaningfully reduces your rights, we will notify you. BY USING THIS SITE, YOU AGREE TO THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, DO NOT USE THIS SITE.

For your convenience, this Site may contain links to a number of other websites. The privacy policies and procedures described here do not apply to those sites; we suggest contacting those sites directly for information on their data collection and distribution policies. Any reference to a linked site or any specific third-party product or service by name does not constitute or imply its endorsement by us, and you assume all risk with respect to its use.


We may collect, use, store and transfer the following information to provide, improve and protect our Site and in connection with our Business.

The data we collect and process. You may give us personal information by visiting or interacting with the Site, filling in forms on the Site, interacting with our Business, by corresponding with us by phone, e-mail, or otherwise, or through your employment by DELFI. This personal information includes the following data:

  • personal information you provide when you interact with the Site. The personal information you give us may include your name, title, company, mailing address, email address, phone number, password, resume information, feedback and any other information you choose to provide to us;
  • professional details, such as job title, and organization;
  • technical data such as your internet protocol (IP) address, your login data, the web page you visited before visiting our Site, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Site;
  • usage data which tells us how you use our Site;
  • marketing and communication data which tells us your preference in receiving marketing from us and our third parties and your communication preferences; and
  • sensitive personal data such as your race or ethnicity, your political opinions, religious beliefs, membership in a trade union, physical or mental health condition, sexual orientation, or criminal offenses. Please note that we do not ask for any sensitive personal information through our website (except for responses to job postings which is collected by a third party) and request that you omit any such information in any communications with us. If you send us sensitive personal information, we will delete it unless you provide your specific consent to having us include it in your account, as it will be process with the rest of your personal information.

We or our service providers may collect technical information automatically from your computer or mobile device over time and across different Sites through the use of cookies or similar tracking technologies. A cookie is a small text file that can be placed on your computer’s hard drive with your permission. Cookies help analyze web traffic and let us know when and how you visit a particular site. Cookies allow web applications to respond to and tailor your experience with our Sites according to your individual preferences, and to remember those preference for the next time you visit the Sites. A cookie does not give us access to your computer or provide any information other than the data you choose to share. The personal information we may obtain through cookies includes:

  • Unique identifiers, such as IP address, browser type, operating system, the pages you view on the Sites, the pages you view immediately before and after you access the Sites, and the search terms you enter on the Sites, Internet or other electronic network activity information;
  • General location data; and
  • Inferences drawn from the above categories.

We also may obtain your personal information from third parties and sources, such as web hosting providers, analytics providers, and advertisers. In some cases, these third parties collect information on our behalf as our processors or service providers. In other cases, we collect information from third parties based on the account or privacy settings that you have established with those third parties. The information we collect from other sources may include any of the types of personal information listed above.


We will only use your personal information when applicable laws allow us to. Most commonly, we will use your personal information in the following circumstances:

  • Identification and authentication: We use your identification information to verify your identity when you access and use our services, or otherwise engage with us, and to ensure the security of your personal information. This is necessary to provide the requested service.
  • Communications: We may respond to and communicate with individuals and healthcare providers about requests, questions, comments, products, and services.
  • Business operations: We process your personal information to provide the services that you request and relationships with our actual and potential suppliers and customers. We use personal information to operate, evaluate, and improve our Business, including developing new products and services; determining the effectiveness of the company’s sales, marketing and advertising; and performing accounting, auditing, billing, reconciliation, and collection activities.
  • Service improvements: We analyze usage information, including Site analytics, to continually improve the user experience.
  • Customizing your experience: We may use your personal information to improve your experience of the services, such as by providing interactive or personalized elements on the services. We will also use your data to manage our relationship with you.
  • Marketing: We may use your personal information in accordance with your preferences to build a profile about you, to understand your preferences, and to help determine which marketing materials would be of interest to you.
  • Exercising or protecting rights: We may use your personal information to exercise or protect our legal rights, or the rights of you or a third party, where it is necessary to do so, for example to detect, prevent, and respond to intellectual property infringement claims or violations of law.
  • Cookies and other technologies: We use technologies like cookies to provide, improve, protect, and promote our Site and our products. DELFI currently does not respond to Do Not Track requests.

Applicable law may require DELFI to identify a legal basis in order to process your personal information. Such bases may include:

  • Consent: We will rely on your consent, where required by law, to use (i) technical information (including general location data) derived from cookies and similar tracking technologies; and (ii) your personal information for marketing purposes.
  • Performance of a contract: We will process any of your personal information identified in this Policy as necessary to perform our contractual obligations with customers or suppliers.
  • Complying with legal obligations: We may process your personal information to carry out fraud prevention checks or comply with other legal or regulatory requirements, such as those related to information security or consumer transaction law, when required by applicable law.
  • Legitimate interests: Any personal information not processed under the other bases identified in this section will be processed in furtherance of our legitimate interests. We have a legitimate interest in providing and maintaining our services, responding to your communications, improving and customizing our services, exercising or protecting the rights of DELFI, or you or a third party, and operating our Business effectively. Where we rely on legitimate interests to process your personal information, we will balance our need to process that information with any risks such processing poses to your rights and freedoms.


We may share information as discussed below, but we won’t sell it to advertisers or third parties.

  • To inform third-party entities that provide services to us: We may share your personal information with third parties that perform marketing services and other Business operations. For example, we may partner with companies to process secure payments, fulfill orders, optimize services, send newsletters and marketing messages, support email and messaging services, and analyze information. These service providers may include advertising agencies, technical support, or website analytics providers, which will use your personal information only in the ways described in this Policy.
  • Where required by applicable law: We may share your personal information with law enforcement agencies, courts, other government authorities or other third parties where we believe necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
  • In the context of a transaction: We may share your personal information with potential transaction partners, service providers, advisors, and other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or Business. Should such a sale or transfer occur, we will use reasonable efforts to obligate the entity to which we transfer your personal information to use it in a manner consistent with this Policy.
  • Anonymize: We may also anonymize your personal information in such a way that you may not reasonably be re-identified by us or any other company and may use this anonymized information for any other purpose.


We only process personal information where we have an applicable legal basis for doing so. We review the personal information we hold periodically to ensure it is being lawfully processed.

Before transferring personal information to any third party (e.g. suppliers, partners and back office support), we seek to establish that there is a legal reason for making the transfer, which may include your consent.

We have implemented measures and procedures that protect the privacy of individuals and help ensure that data protection is integral to all processing activities. This includes implementing measures which may include, for example:

  • pseudonymization;
  • anonymization;
  • cyber/data security controls; and
  • a data retention policy.


You have certain rights regarding the personal information we hold about you, subject to applicable local law. These may include the right to access, correct, delete, restrict or object to our use of, or receive a portable copy in a usable electronic format of your personal information. You also may have a right to lodge a complaint with your local data protection or privacy regulator.

We also encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate. Where you have provided your consent to any use of your personal information, you can withdraw this consent at any time. Please note that we may require additional information from you in order to honor your requests.

If you would like to discuss or exercise any rights you may have under applicable law, please contact us. Please note that you may need to provide additional information for us to respond to certain requests.

If you wish to not receive our emails, you may click the “unsubscribe” link in any email communication.


The Site is controlled by DELFI from its offices in the United States. DELFI may store and use information in the United States and other jurisdictions; any personal information provided to DELFI will be transmitted to or within those jurisdictions. DELFI also may transfer information and personal information to other jurisdictions to facilitate DELFI’s third party processors’ access to and/or processing of information and/or personal information.

DELFI makes no representation that materials on this Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.


We retain your personal information for as long as necessary to carry out the purposes set out in this Policy, unless a longer retention period is required by applicable law.

To determine the appropriate retention time for your personal information, we consider the amount, nature, and sensitivity of personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve these purposes through other means, as well as applicable legal requirements. In some circumstances we may anonymize personal information so that it may no longer be associated with an individual, and in such cases we may use that anonymized information without further notice to you and outside of this Policy (because, once anonymized, it ceases to constitute “personal information”).


We implement technical and organizational measures to maintain a level of security appropriate to any risks presented to the personal information we process. These measures seek to ensure the ongoing integrity and confidentiality of personal information. Please note that no security measures can be 100% secure; however, we evaluate and test our chosen measures on a regular basis, in order to protect your personal information in accordance with this Policy and applicable law.


We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. For more information, visit


We process information collected from or about you in any country in which DELFI operates, as permitted by applicable law. In some cases, your information may be transferred to, stored, and processed in a country that is not regarded as ensuring an adequate level of protection for information under applicable laws. When we conduct such transfers, we put in place appropriate safeguards in accordance with applicable legal requirements. Information located outside of your home country may be subject to access by that country’s government or its agencies under a lawful order. For more information on the appropriate safeguards in place, please contact us.


This Policy applies solely to the information collected by DELFI. Our Sites may contain links to websites not owned or controlled by DELFI. DELFI does not have any control over these third-party websites. We encourage you to be aware of these other third-party websites and their privacy statements, as we cannot control and are not responsible for privacy policies or practices of third-party websites.


Have questions or concerns about our Privacy Policy? Contact us at or 800-589-2182.

Effective Date:  September 18, 2023